Shipping policy
Shipping Policy
Processing & Handling Time
All orders are processed within 1–3 business days (Monday–Saturday).
Orders placed after business hours, on Sundays, or on public holidays will be processed on the next business day.
Shipping & Delivery Time
After processing, orders are shipped via trusted U.S. carriers such as USPS and FedEx.
Estimated delivery times within the United States:
• Standard Shipping: 5-8 business days
• Delivery times are calculated after order processing
Delivery timelines are estimates and may vary depending on carrier operations, weather conditions, or peak seasonal demand.
Tracking Information
Once your order has been shipped, a confirmation email with tracking details will be sent to the email address provided at checkout.
Customers can track their shipment directly through the carrier’s official website using the tracking number provided.
Shipping Costs
A flat shipping fee of $10 applies to all standard U.S. orders unless otherwise stated.
Shipping charges are clearly displayed at checkout before payment.
Promotional free shipping offers, if available, will be displayed on the website.
Shipping Delays
While we aim to meet estimated delivery timelines, delays may occasionally occur due to factors beyond our control, including carrier delays, weather disruptions, or high shipping volumes.
Contact Us
If you have questions about shipping or need assistance with an order, please contact us:
At GearGridz, we specialize in thoughtfully selected drinkware designed for everyday comfort and convenience. From insulated tumblers and stylish mugs to practical teaware, our collection is built to enhance your daily routine.
Business Name: Gear LLC
Website Operated By: GearGridz
Physical Address: 4364 Bonita Rd, Bonita, CA 91902, USA
Email: help@geargridz.com
Phone: +1 619 470 4019
Contact form: Click Here
Customer Service Opening Hours:
Monday to Friday: 09:00 AM – 06:00 PM
Saturday and Sunday: 09:00 AM – 06:00 PM
Time Zone: Eastern Standard Time (EST)