Shipping Policy

At GearGridz, we’re committed to delivering your pet accessories quickly, safely, and reliably. Below is our detailed shipping policy for all U.S. orders.

Shipping Coverage
We currently ship only within the United States. International shipping is not available at this time.

Processing Time
Orders are processed within 1–2 business days (Monday through Saturday, excluding holidays). You will receive an email confirmation once your order is placed, and another with tracking information once your order has shipped.

Estimated Delivery Time
After dispatch, delivery typically takes 3 to 7 business days, depending on your location and the selected shipping method.

Shipping Methods
We partner with trusted carriers like USPS, UPS, and FedEx to ensure safe and timely delivery. You’ll be able to track your shipment using the tracking number provided in your confirmation email.

Shipping Charges
Shipping rates are calculated at checkout based on your location and the weight of your order. Occasionally, we may offer free shipping promotions which will be clearly displayed on our website.

Delivery Issues
If your package is delayed, lost, or damaged in transit, please contact us at help@geargridz.com. We’ll work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address
Please ensure your shipping address is accurate when placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses.

Contact Us
If you have any questions regarding your shipment, feel free to reach out to our support team at help@geargridz.com. We’re here to help Monday through Saturday, 10:00 AM to 7:00 PM (EST).